Hear from the Aptem team and Dom Wilkinson, Lifetime Training, how Aptem’s new innovation, with AI-powered features, will benefit apprenticeship providers.
Towards the end of 2022, artificial intelligence and machine learning burst into our world. The incredible capabilities of Chat GPT, as well as other rival systems, are staggering.
About a year ago, Microsoft showed that we could now embed AI within existing applications. This innovation made it possible to make use of the rich context of an individual’s own data. Due to this advanced capability, platforms like Aptem can take the power, versatility, sophistication, and breadth of generative AI and embed it securely within a platform alongside customers’ information, goals, and workflows.
Aptem innovations
Aptem is investing into making this happen, building best-in-class teams and looking at how we can make the most impact for our customers and their operations.
We are developing an offering of value-multiplying features, called Aptem Enhance®. This innvovation in apprenticeship delivery creates greater value for providers within our end-to-end apprenticeship management platform. We are always working to build functionality. Our team know we will continue to deliver exceptional value for training providers. We can save time and resource, cut out repetitive, administrative noise, and elevating human impact.
Webinar overview
In this webinar, we shared an exclusive overview of our Aptem Enhance strategy and product roadmap. Dom Wilkinson, Product Owner at Lifetime Training, demonstrated how Lifetime Training, the UK’s largest apprenticeship provider, has already embraced the first feature, Aptem Checkpoint®, through our early adopter programme.
Our CEO, Richard Alberg, concluded the webinar by saying, ‘I hope you agree that this technology presents an incredible opportunity for the sector. When it’s done properly, securely, thoughtfully, with creativity, it will drive something the sector really needs.’
What was covered?
The potential of AI innovation within apprenticeships, Richard Alberg, CEO
- Richard gave us a brief history of how and why Aptem has become the market leading apprenticeship management platform supporting this sector. He talked about what he believes makes Aptem’s unique position favourable for delivering AI solutions.
- Richard discussed the future of vocational training delivery. He anticipated that providers who don’t adopt AI technology could be in trouble in a few short years. Richard believes that ‘’AI innovations will transform our sector. This year providers will gain a competitive advantage because they use this technology well. Next year, there will be a scramble as those behind try to catch up. By the end of 2025, those without AI as a core part of their delivery may well be out of business.”
Customer-centric feature development, Paige Exeter, Product Manager
- Paige took us through the process and benefits of conducting customer research. This information can validate assumptions, deepen customer understanding, inform development (and prioritisation) and identify new or unseen opportunities.
- Paige shared some of the activities the Aptem team has undertaken for Aptem Enhance to date, including:
- Internal research with Aptem colleagues who have experience working within training providers, universities, and colleges.
- Research with industry stakeholders, to validate the challenges being addressed with the new features.
- A series of in-depth qualitative and quantitative research activities with Aptem customers, to test feature suggestions, anticipate challenges and adjust development plans accordingly.
- A comprehensive ‘early adopters’ programme, which gave a selection of Aptem customers access to early iterations of the first of these features. This helped to rigorously test the solution and gather feedback from learners, tutors, and leadership to inform development.
Customer Experience Showcase, Dom Wilkinson, Product Owner, Lifetime Training
- Dom has been putting together an internal operating framework at Lifetime Training. They are looking at how to capitalise on AI to elevate Lifetime’s provision, deliver better outcomes for their learners and drive greater efficiencies amongst coaches and tutors. Keen to explore the potential of AI within its core apprenticeship management platform, Lifetime joined the early adopter programme for Aptem Checkpoint.
- Dom introduced Aptem Checkpoint as a tool to enhance the learning experience, generating questions using AI to cover criteria that the learner has been reviewing throughout the curriculum. He believes checkpoints can be a fabulous indicator of a learner’s progression. Dom described the reporting function of Aptem Checkpoint as ‘mind-blowing’ in terms of available data.
- Dom gave a demo of how the Aptem Checkpoint tool appears to the learner and coach, sharing user experience, dashboard, and reporting examples. He concluded with real-life feedback from the early adopters on both the learners and coach sides of the experience. Feedback included ‘I was nervous about the AI at first, but it’s a great learning tool.’ He also said that ‘Aptem Checkpoint is brilliant at helping personalise the learning experience.’
Aptem Enhance roadmap preview, James Love, Chief Product Officer
- James spoke about the vision behind Aptem Enhance. Technology and human expertise will combine to enrich learner experiences and support optimal provider operations. He reiterated how crucially valuable it is to retain the many benefits of human interaction throughout an apprenticeship. He highlighted the opportunity for AI to enhance rather than detract from this..
- James emphasised the importance of security and data protection within Aptem Enhance. He shared how Aptem is ensuring – by design- that all personally identifiable information (PII) remains stored within Aptem, and not with third parties.James provided an early preview into eight Aptem Enhance features that are being considered and their expected benefits. This includes three currently in development:
- Situational judgement, or ‘applied KSB’ questions, which are an extension of Aptem Checkpoint. Applied KSB questions focus on checking the practical application of knowledge, skills, and behaviours through realistic scenarios in the context of the learner’s employment and programme of study.
- A review summarisation capability within Aptem, to help summarise prior review sessions and assist in preparation for upcoming reviews.
- A virtual assistant for learners and tutors. This is designed to provide quick answers to questions and offer guidance on next steps within Aptem. It will include the functionality of the platform itself.
Learn more about Aptem
Click here to see the Aptem roadmap. You’ll learn more about the planned, in progress and completed features of Aptem Enhance.
Please note that the Aptem Enhance features highlighted here are subject to change. It will be exclusive to the Enterprise packages. If you are already an Aptem customer, please speak to your Customer Success Manager. They will tell how you can gain access to Aptem Enhance features as they are developed.
Are you not currently an Aptem customer? Then you can find out more about Aptem and our Aptem Enhance features by getting in touch or booking your demo.
